Comments on: Brighthouse In The Headlines

By: dave

dave — Thu, 22 Jul 2010 15:17:48 +0000

brighthouse took my driyer i had fully paid for wen i got a new package driyer washing machen fridge freezer .thay said thay had to take it or thay carnt give me the other one.2yrs later im stiil waiteing for it to be returned

By: Zoe

Zoe — Thu, 15 Jul 2010 20:19:28 +0000

Hi, i have completely had enough of these bullies, they are not sympathetic at all.
I have paid well over half on my goods but i’m thinking of returning (even though they are still in great condition) them cuz i can’t stand them phoning me at the akwardest times of the day if i am one day late paying. Do you think i could return my goods and get a refund?

By: Troy A

Troy A — Wed, 14 Jul 2010 10:33:36 +0000

Comment 18 thankyou thats accactly what i wanted to hear i agree with you hundred percent.

By: Troy A

Troy A — Wed, 14 Jul 2010 10:28:37 +0000

I would also like to take a stand so get intouch with that file mate cheers.

By: Troy A

Troy A — Wed, 14 Jul 2010 10:18:41 +0000

LoL Comment 4 your so right. Nice comment.

By: Troy A

Troy A — Wed, 14 Jul 2010 10:16:00 +0000

Hi yes i agree with the other comments and this article in perticular. Brighthouse is a total rip off, and its true that you will end up paying almost three times the value on tv’s etc. Its makes me laff how they make out there doing you a favour when really they could not give a sh** about the customer it would seem. Ive had threatening phone calls, vans turning up to try get in the house but theres no chance there getting in here as ive payed nearlly double the tv’s worth already. So giving them it back would be stuipid really. Brighthouse sucks folks Brighthouse my arse more Darkhouse is a more fitting name.

By: charlotte

charlotte — Mon, 28 Jun 2010 09:56:12 +0000

hiya all,
we too are now learning about how brighthouse work.Just before i start to “comment number 7 LOO” u have chosen the right name there because you are chatting about the stuff that goes down the loo AKA sh*te.
I work hard and pay my bills and so do many others pay there bills regardless of being on benefits.
We have a sofa(that has broken)a washing machine and a tumble.I have never missed a payment.The day i chose was a monday to pay.I have recieved many phone calls the day after i have made my payment reminding me that i am due to pay the following week!!!!!!I contacted them as my sofa broke(the arm)I am still waiting for a call about them fixing it and 2 weeks on i have had no call about the sofa yet they are calling me to tell me i need to pay(i have refused to pay until it gets fixed)so i am as of today 1 week behind.I have just got off the phone to the accounts manager and he said he now wants 2 weeks payment and 6.00 late charge.This company are a complete joke.They shouldnt be allowed to trade,they target the vunerable people.
I shall see how it goes with them,but if they think for a second that they are going to intimidate me etc then they have another thought coming.
I really think as customers or should i say victims we need to stand up to them.
The staff in my branch are very unprofessional.
I wasnt in a position to go and buy the washing machine/tumble dryer out right.. that is the only reason i used them,but like someone else said had i of known what they are all about before hand then i wouldnt of touched them with a barge pole!!!!

By: wendy

wendy — Mon, 07 Jun 2010 14:04:32 +0000

i am late with my payment due to going on holiday and my brother was meant to pay it but he never now brighthouse wants 248 pound off me i foned them to tell them i could pay it first thing in morning but they wont except that so they saying they coming to get my 3 piece today and will bring it bk tomorrow once ive paid how stupid r they there is no give in them and talk to u like dirt

By: miss blower

miss blower — Thu, 13 May 2010 09:27:22 +0000

i got late on a payment and sum one from the shop kept ring me and i sed one thing and the woman at the shop sed ok but when we went in to paye she wonted more money ov us my bf sed no the next day thay rang my mum to see if i had been the and sed thay wont the lap top back

By: Nikki

Nikki — Thu, 25 Mar 2010 22:27:12 +0000

Hi Charlene ,you dont have to let them in ,they are not baliffs .I doubt even a court with symathise with these companys bully tactics .I sought a solicitor ,i to was a single mum . Got legal aid .