Although the subject of loan insurance, otherwise known as Payment Protection Insurance or PPI, has been at the centre of heated controversy for some time, this product still continues to attract complaints from customers and concerns from a variety of industry professionals. In fact, the UK’s financial regulator, the Financial Services Authority, and the Financial [...]

Although the subject of loan insurance, otherwise known as Payment Protection Insurance or PPI, has been at the centre of heated controversy for some time, this product still continues to attract complaints from customers and concerns from a variety of industry professionals. In fact, the UK’s financial regulator, the Financial Services Authority, and the Financial [...]

In a six month exercise Lord Hunt of Wirral has carried out an extensive review into the UK’s Financial Ombudsman Service, and based on this review he has come up with a list of over seventy recommendations that he states are designed to make the service more accessible and more affordable for consumers. Lord Hunt [...]